Made in Germany

more than just a proof of origin.

For us, “Made in Germany” stands not only for the production location, but also for quality and reliability in practice.
Our quality management system in accordance with DIN EN ISO 9001 and DIN EN ISO 13485 forms the basis for this - practical, standard-compliant and continuously improved. This is how we ensure the high quality of our products - for the benefit of our customers and patients worldwide.

Service and complaint request

To enable us to process your complaint or return quickly and efficiently, please complete the following form in full. By providing all relevant information, you will help us to examine your request without delay and offer a suitable solution.

Important notes:

Please do not send any goods back to us unannounced. After checking your request, you will receive a returns form from us, which must be enclosed with the return delivery.
If possible, please state the order or delivery note number and the serial number of the product.
If available, please upload photos or documents that illustrate the defect or complaint.

After submitting, you will receive an automatic confirmation by e-mail. If you have any questions or require further assistance, please contact us at qa.customer[at]amtrion.com Please also note our terms and conditions of sale and supply, which apply to all complaints and returns.

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